Akumio Technologies (“Akumio,” “we,” “our,” or “us”) provides branding, UI/UX design, and software development services — mobile, web, and server applications — through akumio.com (the “Site”) and related services (collectively, the “Services”).
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Information We Collect
1.1 — Information You Provide Directly
- Contact & inquiry information. Name, email address, phone number, company name, and project details submitted through contact forms, quote requests, or email.
- Client & project information. Information shared during onboarding, scoping, and delivery — business requirements, brand assets, content, credentials needed for project work, and feedback.
- Billing information. Name, billing address, and payment details processed through third-party payment processors (we do not store full payment card details ourselves).
- Communications. Messages, emails, or files exchanged with our team during a project or general inquiry.
1.2 — Information Collected Automatically
- Usage data. Pages visited, time spent on pages, referring URLs, browser type, device type, and approximate location (derived from IP address).
- Cookies & similar technologies. We may use cookies, analytics tools, and similar technologies to understand how visitors use our Site and to improve user experience. You can control cookies through your browser settings.
1.3 — Information from Third Parties
We may receive limited information about you from third-party platforms (e.g., LinkedIn, scheduling tools, payment processors, or analytics providers) when you interact with us through those channels.
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How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for our Services.
- Plan, deliver, and manage branding, design, and development projects.
- Process payments and manage billing.
- Communicate with you about your project, including updates and support.
- Improve our Site, Services, and internal processes.
- Send occasional updates, newsletters, or marketing communications (you may opt out at any time).
- Comply with legal obligations and enforce our Terms & Conditions.
- Detect, investigate, and prevent fraudulent or unauthorised activity.
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Cookies & Analytics
Our Site may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour and improve our Services. These tools may collect data such as IP address, browser type, and pages viewed. You can disable cookies through your browser settings, though this may affect Site functionality.
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How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers. Hosting providers, payment processors, email/communication tools, project management software, and analytics platforms that help us operate — bound by confidentiality and data protection obligations.
- Subcontractors or collaborators. Freelancers or partner studios who may assist on specific projects, under confidentiality agreements.
- Legal & compliance. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Akumio, our clients, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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Data Security
We implement reasonable technical and organisational measures (such as access controls, encrypted connections, and secure storage) to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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Data Retention
We retain personal and project-related information for as long as necessary to fulfil the purposes outlined in this policy, including ongoing client relationships and legal, accounting, or reporting requirements. Once no longer needed, information is securely deleted or anonymised.
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Your Rights
Depending on your location, you may have rights including the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at hello@akumio.com. We will respond within a reasonable timeframe in accordance with applicable law (e.g., GDPR for EU/UK visitors, or other applicable regional data protection laws).
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Third-Party Links
Our Site or project deliverables may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
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Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
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International Data Transfers
As we may work with clients and collaborators globally, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure such transfers comply with applicable data protection laws.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The “Last Updated” date at the top will reflect the most recent revision. Continued use of our Site or Services after changes constitutes acceptance of the updated policy.
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Contact Us
For questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please get in touch: